Hi, I'm Hetal Koradiya

Members joined with motivation but lost momentum. No recovery path, invisible progress, weak community belonging.

Redesign onboarding so working professionals can progress consistently with low friction and flexible recovery.

Surveys with 162 members, telephonic interviews, user flow design, wireframes, PPT presentation, AI chatbot support flow.

Content reduced from 4h 18m → 1h 15m. +32% completion rate. 1 in 3 inactive members identified as reactivatable.

Local flower vendors juggled walk-ins, phone orders, and event bookings with no digital system to track demand.

Design a simple, vendor-first mobile app that fits real shop workflows without overwhelming non-tech users.

On-site vendor interviews, contextual observation, sketching, low-fi to high-fi screens in Figma + Stitch in 7 days.

Validated end-to-end concept with vendors. Clear order, inventory and customer flows ready for build.

An Australian SaaS client needed a Gen AI product but had no defined UX, flows or interaction model.

Shape the product end-to-end — from problem framing to clickable prototype — under a tight client timeline.

Stakeholder workshops, competitive scan, IA, user flows, wireframes and high-fidelity prototype in Figma.

On-time delivery and a repeat engagement with the client based on the design quality and process clarity.

Learners kept failing the same concepts but had no structured way to see weak areas or recover confidence.

Design an AI-assisted exam prep flow that diagnoses gaps and turns mistakes into a personalised learning loop.

Concept mapping, learner journey design, AI prompt flow, wireframes and key high-fidelity screens.

Validated concept in the hackathon with a clear diagnostic → practice → recovery loop ready for build.