UX Research & Product Design Method Study

From Wrong Answer to Comeback Plan

Helping Indian government exam aspirants stop repeating the same mistakes — an AI-powered mistake-repair system designed and prototyped over a 60-day hackathon.

Hero cover image
Overview

Project at a glance

Role

UX Researcher & Vice Captain · Hackathon Team Project

Duration

60 days

Tools

Figma, Google Forms, user interviews

Focus Areas

EdTech · AI-Assisted Learning · Mistake-Repair UX · Accessibility

Status

Research and high-fidelity prototype complete (mobile + web) — expert accessibility review folded into the process

The Problem

Why do thousands of hours of preparation still fail to improve exam performance?

Millions of Indian government exam aspirants study consistently, solve mock tests, and consume endless learning content. Yet many continue repeating the same mistakes because they lack a structured way to diagnose weak concepts, understand why mistakes happen, revise efficiently, and measure real improvement over time.

This isn't a content problem — it's a learning repair problem.

Indian students appearing for a government competitive exam in a large exam hall
Target Users
Age
18 – 33 Years
Preparing For
SSCBankingRailwayUPSCState PSCOther Govt Exams
Currently Use
Books
YouTube
Coaching
Mock Tests
PYQs
Telegram
Google
ChatGPT
Gemini
Core Challenge
Weak concept diagnosisRepeated mistakesPoor revision strategyNo progress tracking
Key Insight

Students aren't failing because they lack resources — they're failing because they lack a structured feedback loop that transforms mistakes into measurable improvement.

The Process

How research evolved into a structured AI learning repair system.

Instead of starting with screens, I followed a structured product design process to understand why government exam aspirants struggle to improve. Every activity informed the next design decision, resulting in a focused learning repair system rather than another content app.

PHASE 01User Research
Google Forms survey results — AI usage patterns
Survey · AI usage patterns from 14 aspirants
Collage of one-to-one interview sessions with aspirants
One-to-one interviews with aspirants

Understanding Aspirants

To validate assumptions, I combined quantitative and qualitative research.

  • Survey with 14 government exam aspirants
  • One-to-one interviews
  • Behaviour analysis
  • Secondary research
  • AI usage patterns
👥
14
Survey Responses
🎤
5+
Interviews
📚
Primary +
Secondary Research
💡
Core
Problem Identified
PHASE 02Synthesis

Finding Patterns

After collecting research, I synthesized insights using Affinity Mapping. This helped uncover recurring behavioural patterns rather than isolated problems.

Key findings
  • Students rely on AI for answers rather than learning.
  • Weak concepts remain unidentified.
  • Revision is inconsistent.
  • Progress is difficult to measure.
Affinity mapping sticky-note board from synthesis
Affinity mapping · clustering research insights
PHASE 03Prioritization
MoSCoW prioritization board with feature analysis
MoSCoW prioritization · scoping V1

Prioritizing the MVP

Not every feature deserved to be part of Version 1. Using the MoSCoW framework, I focused on the smallest feature set that could solve the core learning problem.

Must Have
  • Root Cause Analyzer
  • Weak Concept Detector
  • Smart Mistake Notebook
  • AI Hint-first Learning
  • Personalized Revision
Should Have
  • Dashboard
  • Planner
Could Have
  • Gamification
  • Community

Focusing on fewer, high-impact features prevented feature overload.

PHASE 04Experience Design
SarkariPrep AI end-to-end user flow diagram
End-to-end user flow
Hand-drawn user flow whiteboard
Early hand-drawn flow exploration

Designing the Learning Journey

Instead of isolated screens, the product was designed as one continuous learning loop.

Upload Mistake
Attempt First
AI Diagnosis
Weak Concept Detection
Repair
Practice
Track Improvement
PHASE 05Information Architecture
SarkariPrep AI information architecture diagram
Information architecture · core areas and sub-screens
Hand-drawn information architecture whiteboard
Early hand-drawn IA exploration

Structuring the Product

The information architecture organized every feature into six learning stages.

01Setup
02Capture
03Diagnosis
04Repair
05Practice
06Progress

Students always know what to do next.

PHASE 06Collaborative Ideation

Collaborative Workshops

Cross-functional brainstorming sessions helped validate ideas before moving into detailed design.

BrainstormingCrazy 8sFeature PrioritizationProduct DiscussionDesign Reviews
Remote team workshop call
Remote team workshop session
Process Outcome

Research, synthesis, prioritization, user flows, and collaborative ideation transformed a broad AI learning concept into a focused product that helps students diagnose mistakes, repair weak concepts, and measure real improvement.

The Solution

An 8-step repair loop, not another content app.

We designed the MVP around one flow: Upload → Detect → Diagnose → Prioritize → Repair → Practice → Save → Track.

Task flow — capturing and repairing a mistake
Core task flow · capture to repair plan

Instead of entering mistakes one at a time, users upload a full mock-test paper or solution sheet. The system detects every mistake automatically, groups them by weak concept, explains the root cause behind each one (wrong formula, misread question, time pressure — not just "wrong"), ranks what to fix first, and builds a 15-minute repair plan — concept refresh, worked example, and similar practice questions — before saving everything to a Smart Mistake Notebook and updating an Exam Readiness Dashboard.

SarkariPrep AI web screens — dashboard, capture mistake and mistake notebook
Web · dashboard, capture mistake, mistake notebook
SarkariPrep AI mobile screens — capture, analysis and mistake notebook
Mobile · capture, AI analysis, mistake notebook
The Results

An accessibility review that clarified, not compromised.

A 1:1 expert accessibility review tested navigation through the upload → diagnosis → repair flow and surfaced three changes: visible back/skip options on every screen so users never feel trapped mid-flow, a color palette pared down to 2-3 purposeful colors instead of competing for attention, and fewer options at each entry point so users see one clear next step instead of five at once.

Expected impact

Learner impact

clearer diagnosis of weak concepts, a structured revision loop instead of scattered studying, visible evidence of improvement

Product impact

validated a differentiated position against content-heavy competitors, an accessibility-tested flow ready for further usability testing

Expert review summary — three issues found during heuristic evaluation and the changes made in response
Expert review (heuristic evaluation & UX walkthrough) — issues found and changes made

The learning: simplifying didn't reduce functionality — it clarified the product's core value.

What I Learned

Diagnosis is the entry point. Repair is the value.

Early concepts focused on detecting mistakes with perfect accuracy. Research showed aspirants cared more about fixing mistakes than confirming they existed — that shifted the whole product: diagnosis became the entry point, repair became the point.

Next steps: moderated usability testing with actual aspirants on the high-fidelity prototype, and validating the hint-first interaction model (hints before answers) against a direct-answer alternative to confirm which actually drives faster learning.

Project team and expertise: Team 8 — Tesseract Titans
Designed and built by Team 8 — Tesseract Titans during the hackathon.
My role: UX research and product design.
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