Students were losing interest before completing courses due to an unclear and disconnected experience. Redesigned end-to-end for clarity, motivation, and fast course completion.
Learners signed up enthusiastically but dropped off mid-course. Progress, motivation cues, and next steps were buried under a cluttered dashboard.
Sole UX Designer — Research, Wireframes, Flow
The existing experience treated every learner the same — no sense of progress, no nudges, and confusing navigation between modules. Low completion was hurting both revenue and learner outcomes.
Audited current learner journey and mapped drop-off points
Sketched low-fidelity wireframes focused on progress visibility
Reorganized the dashboard around 'continue where you left off'
Validated flows with quick concept tests
A streamlined dashboard with clear progress, motivational streaks, and one-tap resume — designed to reduce cognitive load and rebuild momentum.
Progress visibility is the single biggest motivator in EdTech
Defaulting to 'resume' beats showing a full course catalog
Short sprints force ruthless prioritization — a feature
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